![]() ![]() If you need help outside of these hours, you need to go to their website’s Help and Contact page or contact them through their other social media accounts instead.ĮBay responds to Facebook and Instagram messages instantly. On Twitter, you can mention or send a direct message to However, eBay’s Twitter support hours only runs from 6 AM to 6 PM PT. ![]() ![]() eBay’s Customer Service team is active on Twitter, Facebook, and Instagram. If you’re not interested in creating an eBay account, you can still talk to Customer Service through eBay’s official social media accounts. eBay’s Help and Contact page has a signup link, so simply click on it to register and get the exact help you need from their Customer Service. However, if you need more personalized help, creating an account is necessary. In fact, one of the first articles you’ll see on their Help and Contact page is a guide to buying as a guest. eBay accommodates guest buyers and even provides support specifically for them. You don’t need to create an eBay account to access their help articles. You can also type your concern in the search bar and a number of how-to articles related to your keyword will appear on a drop-down list. You can browse Help Articles which are conveniently organized into six categories: buying, selling, account, returns and refunds, shipping and tracking, and fees and billing. Going to eBay’s Help and Contact page lets you find solutions easily to common problems. Ways to Contact eBay Customer Service For Guest Buyers eBay Help Articles If your eBay concern has anything to do with these, here are the ways you can reach out to their Customer Service team in 2023. Performance matters (customer or buyer feedback, account defects, and performance metrics).Understanding and dealing with different seller fees.Securing your account if it’s been hacked.Taking the next step if your item arrives after you’ve reported it.Reporting that your item hasn’t arrived.Checking your item’s delivery information.Here’s all the help you can expect from their Customer Service if you get in touch with them: Their Support Team offers assistance for a variety of processes and issues. Returns and refunds aren’t the only concerns eBay Customer Service can help you address. Whether you’re an eBay seller, buyer, or guest, if you’re still uninformed about getting support for returns, refunds, and other concerns, here’s your comprehensive guide to contacting eBay Customer Service in 2023. Either way, you’d expect a smooth process when managing buyers or purchases, and this is where Customer Service comes in. On the other hand, as a buyer, you’re probably more concerned about getting a refund for an item you don’t want to keep. One factor that contributes to the high volume of returns is “bracketing,” which Insider Intelligence analyst Zak Stambor describes as a phenomenon where a customer buys multiple versions of a product then returns those that they didn’t want to keep.Īs a seller, you may want to protect your bottom line by blocking buyers who often do bracketing. consumers would send back a whopping $279.03 billion worth of merchandise in 2022. One of the most common issues that online buyers and sellers encounter is returned merchandise. When you use Giving Assistant to save money at, you can also possibly earn cash back that you can then use to make a positive impact by donating to a portion of your eBay cash back to a non-profit of your choice.With millions of buyers and sellers navigating online marketplaces like eBay, running across problems can be inevitable. eBay coupons help to make great eBay deals even better. Want to know how to get the best eBay coupon or eBay promo codes? Use an eBay discount code supplied by Giving Assistant to help make purchases from eBay even more affordable. You can even find well-priced memorabilia of a contemporary artist, such as The Band Perry or Taylor Swift. Save money when searching for antique treasures, like a special doll you loved as a child, by using an eBay promo code. Don’t forget that you can enjoy incredible deals by using eBay coupons on the already low prices that are offered. Featuring millions of items for sale and an easy-to-use advanced search system, eBay enables you to peruse just the right items to match your interests. Among the types of merchandise available are antiques, art, books, pet supplies, clothes, and travel. is a very popular auction website that allows people to sell nearly anything to other consumers. ![]()
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